I recently moved offices and decided it was time to have a real phone system. At first, I looked at expandable phone systems such as the Panasonic KX-TS4200B but the reviews weren't too favorable, and it would require some new wiring to be run. Next, I considered the XBlue X16 , which sounded great. However, there was not a lot of information about the company so I decided to chose a vendor that would stick around and deliver customer service in the future. I considered running my own Asterisk VOIP PBX server, but that was just too involved and unreliable. Finally, I decided upon VOIP phone service with 8x8 (formerly known as Packet 8). VOIP is short for Voice Over IP, or phone calls over the Internet. I'm pretty comfortable with the technology, but many users may prefer to stick with regular copper phone lines for better reliability.
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